Callagy Automotive & Smog Privacy Policy

Effective Date: Current Date: May 13, 2025

Introduction

Welcome to Callagy Automotive & Smog. We are located in Santa Rosa California, and are committed to respecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use our website.

Information Collection

We may collect the following types of information:

Personal Information: This may include your name, email address, phone number, and any other information you provide when you use our services, such as when you book an appointment or make inquiries.
Browsing Information: Information about your visits to our website, including traffic data, location data, logs, and the resources that you access. This may include IP address, browser type, and other analytics data.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites.

Use of Information

We use your information to:

Provide, maintain, and improve our services.
Communicate with you about appointments, services, offers, promotions, and provide customer service.
Monitor and analyze trends, usage, and activities in connection with our website.
Personalize your experience on our website and tailor the content and information we may send or display to you.

Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share information with third-party service providers for purposes such as website hosting, maintenance, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

Data Security

We take reasonable measures to protect the information we collect from you from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy, please contact us using the information provided throughout this website.

Governing Law

This Privacy Policy is governed by the laws of the state of California without regard to its conflict of law provisions.

Your California Privacy Rights

Under the CCPA and CPRA, California residents have specific rights regarding their personal information. These include the right to:

Request that we disclose the categories and specific pieces of personal information we have collected about you.
Request the deletion of personal information we have collected from you, subject to certain exceptions.
Opt-out of the sale of your personal information. Note that we do not sell personal information.
Non-discrimination for exercising any of your privacy rights.

To exercise your rights, please contact us during normal business hours using the contact information found on this website.